Green Award Foundation – Privacy Policy

The Green Award Foundation understands the importance of maintaining and protecting your privacy. The Green Award Foundation processes your personal data carefully and securely in accordance with the prevailing laws and regulations. A Data Protection Officer has been appointed to ensure that we process your personal data in accordance with laws and regulations.

What you need to know about how we collect and use your personal data

  • We collect and use your personal data to administer our (contractual) relationship with you, including to respond to your enquiries or complaints, to provide our services to you, to manage our contracts with you, to inform you about our services, incentive providers, events, to administer and improve our websites and services, to comply with our contractual and legal obligations, and for other legitimate business purposes. The Green Award Foundation does not share, sell, rent or trade personal data with third parties for promotional purposes.
  • When you express an interest in obtaining additional information about the services or registering to use the web sites or other services, or registering for an event, you provide the Green Award Foundation with personal contact information, such as name, company name, address, phone number, and email address to contact you. In addition, when you purchase the services, the Green Award Foundation may also require you to provide the foundation with means for financial qualification and billing information, such as billing name and address.
  • We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written/digital correspondence or via the website.
    Subject to your consent where required by law, we use cookies and other technologies to track the use of our website and services.
  • We may share your personal data with third parties (incentive providers, e.g., ports) when such sharing is useful for getting the incentives of our incentive providers. In accordance with applicable law, you have the right to access personal data we hold about you, to rectify, delete or erase inaccurate data, to object, at any time and free of charge, to the processing of your personal data as well other rights under applicable law.
  • This privacy policy only applies to how the Green Award Foundation deals with your personal data. It does not apply to any other company or to any other company´s websites even if you have accessed them through Green Award. If you disclose your personal data to other companies your information will be dealt with according to their privacy practices.


Personal data collected by the Green Award Foundation

For the purposes of this Privacy Policy, “personal data” means any information that identifies you, that could be used to identify you or that relates to you, and that you submit about you when interacting with us and/or is otherwise collected by us from third parties, when you visit the websites, by phone through contact with our employees, by writing through application forms or in another manner. During our relationship with you we may collect and process your personal data, such as your name, address, telephone, email and other contact details, and any other information relating to you which you may provide, in the following cases:
• visit our websites and look at our services;
• create an account on our websites;
• enquire about our services;
• enter into a contract with us;
• participate in an event; or
• sign up for our newsletters.

Personal Data that you provide us

The types of personal data we may obtain in connection with the previous cases are as follows:
• your name, company name, address, and contact details (such as telephone, mobile and fax numbers, email address)
• details of contact persons (such as name, address, function/title, telephone and fax numbers, e-mail address);
• services provided;
• names, email addresses of others within your company;
• financial and payment data such as banking details, invoices and payment terms as well as any personal data for fulfilling and legitimate processing billing information;
• complaints and enquiries;
• business profile;
• tax identification number where you request services that require such information; and
• responses provided in response to surveys.

Personal Data collected by automated means

When you visit our websites or use our services, subject to your prior consent where applicable by law, we may collect personal data without you actively submitting such information, by automated means, using technologies such as cookies, web server logs and similar technologies as described below.
The types of personal data that we may collect through your visits to the websites or use of the services include, to the extent permitted under applicable law and, where required, subject to your express consent, are:
• the date and time of visit, referring address (location from which a visitor comes to the websites);
• type of Internet browser, OS and device details;
• visitor’s IP address (a unique number that is assigned to any computer that connects to the Internet for identification purposes);
• history of the contact you have had with our office/employees.

How do we use your personal data?

The Green Award Foundation shall only process your personal data for the purposes described in this Privacy Policy or as otherwise permitted under applicable law. The processing of your personal data by the Green Award Foundation for the purposes described hereunder is based on your explicit consent or on the necessity to process your personal data for the purposes of our legitimate interests, as provided by Article 9, 2., (a) and (f) of the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (“GDPR”).
Your personal information may be processed for purposes including:
• administer our relationship with you, including to respond to your inquiries or complaints;
• to provide any services or information you have requested and information about our services;
• to administer, operate, maintain, and improve the websites and our services;
• for efficient customer management relationship;
• to manage your orders, invoices and payments;
• to administer accounting and taxes;
• to respond to requests from administrative or judicial authorities; and
• to comply with applicable laws and regulations.

Providing personal data for these purposes is necessary and refusal would make it impossible for the Green Award Foundation to manage the Contract with you or to comply with its contractual and legal obligations.

In addition, we collect information from visitors to our websites to help us to make improvements to the website and to the services we make available. We know, for instance, how many visitors there are to each website page, when they visited, for how long and to which areas of the website.

Who we may share your personal data with?

Our policy is not to give, sell or otherwise distribute personal data we collect to third parties outside of The Green Award Foundation, except where required with your express consent or where this is necessary and in accordance with applicable law. In line with this, we may share personal data with the incentive providers of the Green Award Foundation because of their incentives. A list of the incentive providers can be found on our website or can be provided upon request provided there is a legitimate reason.
In any case, we will only transfer personal data to recipients that provide an adequate level of data protection or as permitted by applicable data protection laws.

Please note that when you order services from the Green Award Foundation, we may make enquiries about you for credit reference purposes. These enquires include searching your records held by a credit reference agency. At all times where your information is disclosed to us we will protect it in accordance with this policy and keep it secure.

How is your personal data protected?

The Green Award Foundation has appropriate policies and technical and organizational measures in place to safeguard and protect your personal data against unlawful or unauthorised access, accidental loss or destruction, damage, unlawful or unauthorised use and disclosure.

How long do we keep your personal data for?

We have a retention policy for personal data that we adhere to, in line with legal and statutory requirements. For further details regarding this please contact the DPO (Data Protection Office) at Green Award using the email address gdpr-GA@greenaward.org. We also may retain your information for the period of time needed for Green Award to comply with our legal obligations and enforce our agreements.

How to withdraw your consent?

In accordance with applicable data protection laws, you have the right to access personal data we hold about you and request the rectification or erasure of any inaccurate data. You may exercise such rights by contacting us using the email address gdpr-GA@greenaward.org.
If you no longer wish to receive our newsletters or any other information you get from the Green Award Foundation, please inform us by email or using the UNSUBSCRIBE option available on the communication.

What are your data protection rights?

In accordance with applicable data protection law, you have a right to:
• obtain confirmation of the existence of, and to request a written copy of the personal information The Green Award Foundation holds about you.
• have any inaccurate information about you corrected;
• have personal data we hold about you deleted, blocked or removed;
• withdraw your consent where relevant, without affecting the lawfulness of processing based on your consent before its withdrawal;
• restrict the processing we make in relation with your personal data;
• receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format in order to transmit them to another data controller;
• object to the use of your details for marketing activities and other promotional activities; and
• lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes applicable data protection law.

In case you wish to exercise any such rights, please send a written and signed request to the Green Award Foundation using the email address gdpr-GA@greenaward.org.

Other websites?

The information obtained by third party websites accessed via our website is not covered by this Privacy Policy and is governed by the terms applicable to your relationship with that third party, and the Green Award Foundation accepts no responsibility or liability in respect of third party websites.

How can we update this Privacy Policy?

The Green Award Foundation reserves the right to amend the Privacy Policy. If you do not agree to the new Privacy Policy, you must discontinue.

How to contact us?

If you have any questions about this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please feel free to contact us through our website or write to us at:
gdpr-GA@greenaward.org.